At Bhaktimay, we are committed to delivering your spiritual products and puja-related items with devotion, care, and promptness. 1. Order Processing Time

All orders are processed within 1-3 business days. Customized or puja-related items may take 3-5 business days depending on the nature of the product or ritual. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Methods & Partners

We partner with trusted courier services such as Delhivery, Blue Dart, DTDC, and India Post to ensure safe delivery. All shipments are sent with tracking numbers, which will be shared via SMS or email once dispatched.

3. Estimated Delivery Time

Metro cities: 4–7 business days Non-metro areas: 4–10 business days Remote areas: 6–15 business days Delivery timelines may vary due to festivals, natural delays, or courier issues.

4. Delays or Lost Shipments

If your order is delayed or lost in transit, we will assist you with the courier and provide a suitable resolution. Please contact us if you haven’t received your order within 10 business days of shipping.

5. Address & Delivery Issues

Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery caused due to incorrect or incomplete addresses.